Privacy Policy raja132 —
Malaysian User Data Protection

Raja132 ("us", "Platform" or "raja132") is an online gaming platform operating under a recognised licence and fully committed to protecting the privacy of our users. We understand that your personal data is a trust we hold with the utmost responsibility.

This Privacy Policy applies to all users who access or use raja132 services via the official website at raja132.st, the raja132 mobile app, or any of our official communication channels including customer support via Live Chat.

This policy is to be read together with Terms and Conditions raja132. In the event of any conflict between these two documents regarding privacy matters, this Privacy Policy shall take precedence.

Raja132 collects various types of personal information to ensure a safe, fair, and seamless gaming experience for all users. Below are the categories of data we collect:

We do not collect sensitive information such as medical records, religious beliefs, or political views. All data collected is limited to what is required for platform operations and to meet applicable legal compliance obligations.

Raja132 collects your personal data through the following channels:

• Account Registration: When you register a new account at raja132, you are required to provide basic personal information such as your name, email, phone number, and date of birth.
• KYC (Know Your Customer) Process: To meet legal compliance requirements and protect the security of your account, raja132 requires identity verification. This process involves uploading a government-issued ID and a selfie photo.
• Financial Transactions: Each time you make a deposit or withdrawal, information related to your bank account or eWallet (such as Touch 'n Go, GrabPay, Boost) will be securely recorded.
• Platform Usage: Technical data and usage data are collected automatically via cookies, web beacons, and similar tracking technologies when you browse or use the raja132 platform.
• Support Communications: When you contact the raja132 support team via Live Chat or email, the contents of that conversation are stored for training and service improvement purposes.
• Promotions & Contests: If you participate in any promotions or contests organised by raja132, the information you provide in that context will also be collected.

Personal data you provide to raja132 is used solely for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below:

• Account Management: Creating, maintaining, and protecting your user account on the raja132 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently.
• Identity Verification (KYC): Verifying user identity to meet anti-money laundering (AML) and fraud prevention legal compliance requirements.
• Service Provision: Ensuring you can seamlessly access all games, promotions, and platform features.
• Service Communications: Sending account-related notices, security updates, promotions, and other important information regarding platform usage.
• Platform Improvements: Analysing usage patterns to improve raja132's design, performance, and user experience.
• Fraud Prevention: Identifying and investigating suspicious or potentially fraudulent activity to protect all users.
• Legal Compliance: Complying with legal and regulatory obligations related to the operation of an online gaming platform.

Raja132 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain limited situations, we may share your data with the following parties:

• Payment Service Providers: Payment gateways and partner banks that process your financial transactions. They only receive the data necessary to complete the relevant transaction.
• Game Providers: Gaming software companies that provide game content on the raja132 platform may receive the minimum technical data required for game session verification.
• KYC Verification Providers: Third-party services that assist raja132 in verifying user identity. All such providers are bound by strict confidentiality agreements.
• Authorities & Regulatory Bodies: raja132 will disclose the required data when mandated by law, court order, or a legitimate request from the relevant authorities.
• Fraud Investigators: In cases involving fraud or financial crime, we reserve the right to share relevant information with authorities or authorised investigation companies.

All third parties that receive data from raja132 are required to comply with strict privacy policies and are not permitted to use that data for any purpose other than those specified by raja132.

Raja132 invests heavily in cybersecurity infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, alteration, or destruction. The key security measures we implement include:

• 256-bit SSL Encryption: All data transmitted between your browser and raja132's servers is protected by 256-bit SSL encryption — the highest security standard in the industry.
• Data-at-Rest Encryption (AES-256): Sensitive data stored in our databases is encrypted using the AES-256 algorithm to prevent unauthorised access even in the event of a physical breach.
• Two-Factor Authentication (2FA): raja132 supports and encourages users to enable two-factor authentication for an additional layer of account protection.
• 24/7 Monitoring: Our cybersecurity team monitors the raja132 infrastructure at all times to detect and respond to any threats or suspicious activity.
• Internal Access Controls: Only specifically authorised raja132 staff may access user data, and every access is logged in detail for audit purposes.
• Regular Penetration Testing: raja132 performs regular security testing carried out by independent security firms to identify and patch any vulnerabilities.

Raja132 retains your personal data only for as long as necessary to fulfil the purpose of collection or to meet applicable legal requirements. The following are the data retention guidelines we follow:

• Active Account Data: For as long as your account remains active on the raja132 platform, plus any additional period required by law.
• Financial Transaction Records: Minimum 7 years from the transaction date, in accordance with applicable financial and anti-money laundering legal requirements in Malaysia.
• KYC Documents: For the duration your account is active plus 5 years after account closure, or longer if required by a regulatory body.
• Support Communication Logs: 3 years from the date of communication for reference and dispute resolution purposes.
• Technical Log Data: 12 months for security and fraud detection purposes.
• Cookie Data: Depending on cookie type — session cookies expire when you close your browser, while persistent cookies expire after a set period (typically 12 months).

Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.

As a raja132 user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Raja132 uses cookies and similar tracking technologies to enhance the user experience, analyze platform traffic, and secure your login sessions. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform operations such as login session management, security verification, and language preferences. They cannot be disabled without affecting platform functionality.
• Performance Cookies: These cookies help us understand how users interact with the raja132 platform, including the most frequently visited pages and time spent in each section.
• Functional Cookies: These cookies save your preferences such as display settings, favourite game selections, and personal preferences for a more personalised experience.
• Security Cookies: Used to detect suspicious login attempts, protect against CSRF attacks, and ensure the integrity of your session.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the raja132 platform. For more information on managing cookies, please refer to your web browser's help documentation.

Raja132 integrates with several third-party services to deliver a complete gaming experience. These integrations include game providers, payment gateways, and identity verification services. Each third-party provider operates under its own privacy policy governing how it processes your data.

Raja132 ensures that all third-party partners comply with strict data protection standards through legally binding data processing agreements. We conduct regular audits of the privacy practices of all our providers.

Raja132 is a gaming platform intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect, process, or store any personal data from children or individuals under the age of 18.

The raja132 account registration process requires age verification through a valid government-issued ID. Should we discover that information from an underage user has been collected inadvertently, we will take immediate action to delete that information and close the account in question.

Parents or guardians who discover that their child has registered or attempted to register on raja132 are requested to contact our support team immediately via Live Chat or email at [email protected] so that appropriate action can be taken promptly.

Raja132 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer.

When we make significant amendments to this Privacy Policy, we will notify users via a prominent notice on the raja132 platform or by email to the registered address. The "Updated" date at the top of this page will be updated to reflect the date of the latest amendment.

Your continued use of raja132 services after an amendment to the Privacy Policy is published signifies your acceptance of the updated privacy terms. If you do not agree with the amendments, you have the right to discontinue use of the platform and close your account.